Privacy and security

PRIVACY

We are committed to respecting your privacy and recognize your need for protection of the personal information you share with us. To demonstrate our commitment, we fully comply with the guidelines and practices adopted by the Direct Marketing Association's "Privacy Promise to American Consumers."
  • We agree to provide customers with notice of their ability to opt out of information, rental, sale or exchange with other marketers;
  • Honor customer requests not to share their information with other marketers;
  • Honor customer requests not to receive e-mail, telephone or other solicitations from Julianna Rae.
The Information We Collect

We collect domain name and e-mail address (where possible) of visitors to our web site, information volunteered by the consumer, such as survey and promotion-related information, and/or site registrations. This information is used to improve the content and functionality of our website. It is also used to notify you of site updates and new product offerings.

As you shop juliannarae.com, we may ask you to provide information for ordering, subscribing or participating in personalized offers. For your convenience, we maintain a record of this information, as well as all products that you purchase.

We use cookies to store visitor preferences, record session information and to remember things for you such as your login information, recent page views and shopping cart. We also use cookies to eat. These cookies (except the ones we eat) are alphanumeric identifiers that we transfer to your computer through your web browser. In order to enjoy the full benefits of being a registered user of juliannarae.com, your browser must be set to accept cookies. (Don't worry; this is most likely the current setting on your computer. You'll only notice if it isn't.)

We may also collect information about the pages that you visit on our website, but this information does not contain any information personal to you. We use this information solely to analyze our marketing and website performance. In cases where we use a third-party to assist in this analysis, we require that all information be kept in the strictest confidence.

How We Use the Information We Collect:

We use the information we collect for various purposes, including to:

complete your purchase transactions;
provide the services you request;
send you offerings and news by e-mail;
keep you informed about the status of your orders;
identify your product and service preferences;
notify you of changes in status of products you have purchased;
improve our merchandise selections, customer service, and your overall shopping experience;
analyze web site performance.

What We Do Not Do

We do not make e-mail addresses available to other organizations.
We will not use your telephone number for any purpose other than to contact you regarding your Julianna Rae order.
We do not partner with or have special relationships with any ad server companies.

Gift Recipients
We do not sell or rent any contact information for gift recipients. From time to time, we may choose to send them offers from us about new features or products from Julianna Rae.

E-Mails - Choice/Opt out
From time to time you will receive e-mail offers and information from us. Each time you receive an e-mail from Julianna Rae, you will have the opportunity to "opt-out" or stop receiving them. But you do not have to wait for an e-mail. If you do not wish to receive announcements or special offers from us, please contact us at security@juliannarae.com

Mailing Lists
From time to time we may make our postal mailing address list available to other carefully selected companies. You can have your name put on our "do-not-share" list by contacting us at security@juliannarae.com or by phone at 1.800.662.5723.

Credit Card Information
Your credit card and transaction information is private. We encrypt all such sensitive data during the order transaction using a secure server. Julianna Rae uses SSL (Secure Socket Layering) 128 bit encryption to protect your information as it travels over the internet. We also have security measures in place which guard against the loss, misuse or alteration of information that we have collected from you at our site.

Privacy Policy Changes
We may, from time to time, make changes to this security policy. When we make a significant change, we may contact you directly or highlight this change on our website. Please check in from time to time to be sure.


SECURITY

Julianna Rae guarantees that your credit card transaction is completely secure. This means that you will pay nothing if unauthorized charges are made to your credit card as a result of shopping at Julianna Rae. For your own protection, however, you should notify your bank as soon as possible if you suspect any illegal use of your card.

Julianna Rae uses SSL (Secure Socket Layering) 128 bit encryption to protect your information as it travels over the internet. In addition, our website is designed to only accept orders from web browsers that permit SSL communication. This means that you will not inadvertently place an order through an unsecured connection.

The Julianna Rae website is authenticated by Authorize.net, an industry-leading transaction authorization service provider. Authorize.net uses Secure Server IDs, among other tools, to encrypt and protect your information from unauthorized users. To learn more about Authorize.net, click on the logo below.




CONTACT

If you have further questions regarding Julianna Rae's Privacy or Security policies, or comments on how we can improve them, please contact us at security@juliannarae.com, or call us at 1.800.662.5723.

You may also write us at:
Security Manager
Julianna Rae
113 Terrace Hall Ave
Burlington, MA 01803

We welcome your comments. Thanks and have a good day!