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Shipping & Handling

While we can't make shipping and handling as beautiful as the products you ordered, we will try to make it as easy and understandable as possible. To keep our shipping rates low and simple, we do not charge more the more you purchase. All our items are shipped from our design studio and warehouse in Massachusetts.

Julianna Rae Shipping Details

Shipping Options
  Carrier Shipping Charge Delivery Time1  
(Business Days)2
Continental US  
  Standard $8.50       5 - 7      
  Priority $12.50       3 - 4      
  Second Day $26.00       2      
  Overnight $38.00       1      
Alaska, Hawaii,
& Puerto Rico3
 
  Standard $10.50       5 - 16      
  Priority $18.50       3 - 5      
  Second Day $32.00       2 - 3      
  Overnight $48.00       1 - 2      
  1. Delivery time from ship date. All orders are shipped by next business day. 2nd Day and Overnight orders placed before 2 p.m. East Coast time Monday - Friday will ship the same day.
  2. Business Days are defined as Monday - Friday. We know - we have gotten so accustomed to 24/7 but our carriers work very hard and need to rest once in awhile! 2nd Day and Overnight orders are normally delivered on Business Days. If you need delivery over the weekend, please call us at 1.800.662.5723 and we will check if it is available for your destination and what additional fees might apply.
  3. Delivery time to Alaska, Hawaii and Puerto Rico will differ according to local carrier capabilities.

NOTE: We can only offer Standard and Priority options to APO and EPO boxes. We can offer Standard and Priority options to all P.O. boxes and Overnight shipping to most P.O. boxes.

International Shipping (Including Canada)
Yes, we do! Please select your country on the checkout page. Shipping delivery times and fees will be shown at that time. Duties and taxes are the responsibility of the customer. Any questions, please e-mail us at concierge@juliannarae.com or call us at +1.781.743.2700, 8 a.m. - 8 p.m. East Coast time, Monday - Friday for details or to place your order by telephone.

Shipping Option Details (United States)

Standard
Standard shipping is US Postal Service (USPS) Parcel Post. Please allow 5-7 business days for delivery.
See the shipping table for delivery times to Alaska, Hawaii, and Puerto Rico.

While Julianna Rae cannot offer online customer package tracking of Standard shipping, we can track your packages with the USPS. Should you have concerns or questions regarding delivery, please e-mail us at concierge@juliannarae.com or call our Concierge at 1.800.662.5723, 8 a.m. - 8 p.m. East Coast time, Monday - Friday.

US Priority Mail
US Priority Mail will deliver within 3-4 business days in most areas of the continental United States. Please check with your post office for delivery expectations in Alaska, Hawaii, Puerto Rico or remote areas of the 48 contiguous states.

While Julianna Rae cannot offer online customer package tracking of Priority Mail, we can track your packages with the USPS. Should you have concerns or questions regarding delivery, please e-mail us at concierge@juliannarae.com or call our Concierge at 1.800.662.5723, 8 a.m. - 8 p.m. East Coast time, Monday - Friday.

Guaranteed 2nd Day
Orders placed before 2 p.m. East Coast time Monday - Friday will ship the same day and arrive within two business days of your purchase. Orders placed after 2 p.m. East Coast time and over the weekend will ship the following business day and arrive within two days of the following business day. 2nd Day orders are normally delivered on weekdays. If you need delivery over the weekend, please call us at 1.800.662.5723 and we will check if weekend delivery is available for your destination and what additional fees might apply.

Guaranteed Overnight
Overnight delivery is available within the continental US and most of Alaska, Hawaii, Puerto Rico and other US Territories. If you are outside the continental US and unsure about overnight delivery availability, please call us at 1.800.662.5723. Orders placed before 2 p.m. East Coast time Monday - Friday will ship the same day and arrive the next business day. Orders placed after 2 p.m. East Coast time and over the weekend will ship the following business day. Overnight orders are normally delivered on weekdays. If you need delivery over the weekend, please call us at 1.800.662.5723 and we will check if weekend delivery is available for your destination and what additional fees might apply.

Gift Cards
Gift cards may be sent by Priority, 2nd Day, and Overnight shipping options. Since we realize you are in a rush, gift cards sent by these shipping options will receive complimentary gift boxing and wrapping to save you time.

Alaska, Hawaii, & Puerto Rico
Price & timing of delivery to these areas and certain remote parts of the 48 contiguous states may vary.

P.O. Boxes
We can offer Standard and Priority shipping to all P.O. boxes and Overnight shipping to most P.O. boxes. All shipments to APO/EPO must go either Standard or Priority shipping.